For any urgent doc for submission, please submit via digital platform now
1. Family Takaful Services: iCert.FTakaful@zurich.com.my
2. Family Underwriting doc: use eDoc via iCMS for all application including iZelect
3. For claims: eClaimsTakaful@zurich.com.my (life policy claim) or zurichmedical@ihpmy.com (medical kad)
4. For CCDA form recurring (autodebit): mya.auto.debit.finance@zurich.com.my
5. For New submission: Follow normal practice
Thank you.
UNTUK TUJUAN APPLICATION/UNDERWRITING/DEFERMENT
ztmb.underwriting@zurich.com.my
BAHAGIAN SERVICING/BUKU POLISI
ztmb.servicing@zurich.com.my
BAHAGIAN AKAUN/KEWANGAN/REFUND/KOMISYEN
ztmb.accounts@zurich.com.my
BAHAGIAN CUSTOMER SERVICE
zt.customercare@zurich.com.my
ztmb.famcollection@zurich.com.my
BAHAGIAN CLAIM/FOLLOWUP CLAIMS
ztmb.claims@zurich.com.my
setiap kali submit dokumen sila cc kepada BRANCH SALES MANAGER NEGERI masing-masing, cc kepada AM dan CAM
Asyraf Rangga